Helpdesk Co-ordinator
- Hiring Organisation
- Ranger Services Holdings Limited
- Location
- St. Helens, Merseyside, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £26,000
service. The Role As a Helpdesk Co-ordinator, you will play a key role in supporting the effective delivery of planned and reactive maintenance services. You will be responsible for managing customer requests, scheduling works, liaising with engineers and subcontractors, and ensuring all jobs are progressed efficiently from … incoming telephone calls and emails, ensuring all requests are processed promptly and within agreed service level agreements (SLAs). Raise, schedule and allocate Planned Preventative Maintenance (PPM) tasks. Process customer orders and work orders, ensuring works are scheduled and completed within required timescales. Liaise with engineers, customers ...