2nd Line / Field Engineer
- Hiring Organisation
- Nextech Group Limited
- Location
- St. Ives, Cambridgeshire, East Anglia, United Kingdom
- Employment Type
- Permanent
- Salary
- £40,000
high standards Key Responsibilities Act as an escalation point for 1st Line, resolving advanced technical incidents Deliver remote and on-site support across users, infrastructure, and cloud platforms Install, configure, and maintain hardware and software at client sites Monitor alerts, patching, and proactively prevent service disruptions Troubleshoot across Microsoft … knowledge of Microsoft 365 (MFA, SSO, SharePoint, Teams, Intune, Entra) Experience with Azure/AWS/Google Cloud and virtualisation platforms (Hyper-V/VMware) Solid networking skills (TCP/IP, VLANs, DHCP, DNS, LAN/WAN/WLAN) Confident supporting hardware, printers, and mobile devices Clear communicator with ...