IT Service Desk Engineer
- Hiring Organisation
- MASS Consultants
- Location
- St. Neots, Cambridgeshire, East Anglia, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
line support, helping to diagnose and resolve technical issues while ensuring service requests are handled efficiently and within agreed Service Level Agreements. From troubleshooting Windows environments and monitoring IT systems to managing multiple support requests and working collaboratively with colleagues, you'll gain exposure to a wide range … worked in an IT support environment before and enjoy providing excellent customer service whilst managing a varied workload. Essential experience Experience supporting Microsoft Windows operating systems. Strong customer service and communication skills. Analytical approach to troubleshooting and problem solving. Ability to prioritise and manage multiple tasks effectively. A proactive ...