2 of 2 Permanent ITIL Jobs in Stafford

central library. 7. Contribute to knowledge articles and quick reference guides; support super-user and floor-walking activities at go-live.8. Follow ITIL-aligned processes for change and release; protect sensitive data and comply with safety and IG requirements. 9. Collaborate with Support to hand over changes and ensure support ...

development and support team works within a service delivery framework, the development and consistent adoption of best practice policies and procedures based on an ITIL v4, release management, maintaining system configuration and documentation, managing faults and failures to resolution as well as resolving data quality issues within any systems … meetings, and manage issues through to resolution in collaboration with developers and suppliers. Ensure system changes are effectively communicated and embedded, working within an ITIL v4 service delivery framework. Maintain awareness of relevant standards and national initiatives, mentor junior colleagues, and manage own workload to deliver agreed outputs, including occasional ...