3 of 3 Permanent ITIL Jobs in Stafford

support team works within a service delivery framework, the development and consistent adoption of best practice policies and procedures based on an AGILE, ITIL v4, release management, maintaining system configuration and documentation, managing faults and failures to resolution as well as resolving data quality issues within any systems or application. ...

central library. 7. Contribute to knowledge articles and quick reference guides; support super-user and floor-walking activities at go-live.8. Follow ITIL-aligned processes for change and release; protect sensitive data and comply with safety and IG requirements. 9. Collaborate with Support to hand over changes and ensure support ...

consistent working practices. Person Specification Qualifications & Training Essential Educated in Computer Science, or equivalent experience in related field. Evidence of continuing professional development. Desirable ITIL Foundation Courses. Experience Essential Experience of acting as a first line of support for data, reporting, or information queries within a busy service environment. … reports using web-based reporting services e.g. Microsoft SQL Reporting Services and Microsoft Power BI. Experience of using IT based service management skills i.e. ITIL or equivalent. Experience of working in a complex and demanding environment. Skills, Knowledge & Abilities Essential Knowledge of Business Intelligence information reporting tools i.e. Microsoft Power ...