Key Responsibilities Provide Level 2/3 remote network helpdesk support for our client's EAME-based facilities, including factories, offices, and warehouses. Support LAN/WLAN/WAN infrastructure through incident resolution, change implementation, and request fulfilment. Participate in small - scale LAN design projects and assist in delivering infrastructure … and operations, ideally within a Cisco environment. Cisco CCNA certification (required). Cisco IOS upgrades and configuration Cisco router/switch and WLC (Wireless LAN Controller) configuration Network troubleshooting and diagnostics Understanding of DNS, DHCP, and basic firewall principles Network documentation and change management Ticketing systems such as Remedy or More ❯
Stafford, Staffordshire, West Midlands, United Kingdom
83zero Limited
Key Responsibilities Provide Level 2/3 remote network helpdesk support for our client's EAME-based facilities, including factories, offices, and warehouses. Support LAN/WLAN/WAN infrastructure through incident resolution, change implementation, and request fulfilment. Participate in small - scale LAN design projects and assist in delivering infrastructure … ideally within a Cisco environment. Cisco CCNA certification (required). Proficiency in: Cisco IOS upgrades and configuration Cisco router/switch and WLC (Wireless LAN Controller) configuration Network troubleshooting and diagnostics Understanding of DNS, DHCP, and basic firewall principles Network documentation and change management Ticketing systems such as Remedy or More ❯
remote network support services to facilities in Europe, Africa and the Middle East (EAME) and globally when required. The EAME Network services team provide LAN/WLAN/WAN incident and project support to all facilities in EAME. The position will report to the EAME Network services supervisor, based in … primarily be providing level2/3 Network helpdesk support, to EAME based facilities, including factories, offices, and warehouses. Secondary functions will include small project LAN design and supporting regional facilities with request fulfilment and advice. Training will be provided. Requirements: Bachelor's degree in computer science or equivalent as well More ❯