2 of 2 Permanent Client Onboarding Jobs in Staffordshire

into a key leadership role where you will oversee a team of service desk engineers, ensuring exceptional support and service delivery across a growing client base. Key Responsibilities: Lead and mentor a team of service desk engineers, providing day-to-day guidance, coaching, and performance management. Oversee IT service … with ITIL best practices. Ensure excellent customer service standards are maintained, acting as a key point of contact for clients and stakeholders. Coordinate onboarding of new clients, ensuring smooth transitions and service readiness. Produce regular reports on service desk performance and provide insights to senior management. Work closely ...

Business Development Manager - Birmingham - Up to 45,000 Our client who are a known freight forwarder with a strong and established presence in the Midlands. As part of their ongoing expansion, they are seeking an experienced Business Development Manager to drive growth within European Road Freight and Contract Logistics. … revenue and profit targets. Understand customer needs and tailor logistics solutions accordingly. Manage sales activity and reporting via the CRM system. Ensure timely onboarding of new clients and smooth handover to operations. Collaborate with internal teams to maximise customer satisfaction. Consistently achieve gross profit and revenue objectives. Skills ...