4 of 4 Permanent Customer Requirements Jobs in Staffordshire

Manager - Kinver, DY7 Serveline IT is an IT Managed Service Provider, primarily providing IT Infrastructure support for SME Customers. As the manager of the Customer Helpdesk and first-line Support Team, the primary function is ensuring our customers are provided with first class remote IT support from our office … Kinver. Duties and Responsibilities Ensuring that all support requests are responded to and resolved within SLA and customer expectation Providing supervision, coaching and mentoring to all members of the first-line Support Team, carrying out regular one-to-one’s and working with individuals to address areas for improvement ...

Companies accreditation for three years running. We place employee engagement at the heart of our culture, ensuring our team feels valued and supported. With customer engagement also at our core, we strive to provide exceptional service and lasting relationships. As we continue to grow, 2026 promises … will be the same, but some of the main duties as the primary contact for our key customers will be: Responding to existing customer queries, and managing their accounts effectively Managing our existing portfolio and developing key accounts as well as the ability to attract new business opportunities ...

engineering, security posture, and operational scalability for enterprise and public sector clients. This individual will collaborate across pre-sales, service delivery, security operations, and customer success teams, helping shape architecture roadmaps, improve security maturity and ensure successful implementation of complex hybrid cloud and security solutions. Solution Architect – Key Responsibilities … Lead the design and delivery of hybrid cloud and Azure-based solutions. Translate customer requirements into secure, scalable technical architecture. Embed MDR and cyber resilience into solutions, working closely with SOC/security teams. Provide architectural guidance across pre-sales, delivery, and technical teams. Act as a technical ...

doing? Leading and driving project teams through the full EC&I design lifecycle Reviewing and approving designs developed by engineering colleagues Interpreting customer drawings, specifications and supplied data Producing and modifying design packs, including GAs, schematics, wiring diagrams and cable drawings Designing control systems focused on PLC-based control … electrical systems across the thermal and hydro power generation sector, with work also spanning other regulated environments. The role is hybrid, with travel to customer sites when required. What you'll need Experience delivering EC&I or control system design in the energy or utilities sector Strong understanding ...