Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Mana Resourcing Ltd
Technical Solutions Engineer/ITSupport Engineer The COMPANY With over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images. The ROLE Due to an internal promotion … they now require a Technical Solutions Engineer/ITSupport Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers. Working from home the Technical Solutions Engineer will; Handle software-related requests Analyse software related issues and propose solutions Troubleshoot software Identify root … causes of software problems Conduct software testing and installation Troubleshoots IT related issues Manage software and database migrations Advise customers on hardware and software configurations and implementation Develop customer relationships through professional and dependable interactions The PERSON The right Technical Solutions Engineer/ITSupport Engineer candidate will be an intelligent and dynamic individual who wants to More ❯
Newcastle under Lyme, Staffordshire, United Kingdom
Dorchester Search & Selection
Hours: Monday–Friday, 8am–5pm/9am–6pm (rota-based) Driving licence required We’re looking for a 2nd Line Support Engineer (with 1st line responsibilities) to join our small, friendly support team at a business-focused ISP. This is a hands-on, varied role that also includes some 1st line responsibilities, offering the opportunity to work across … large corporate clients with complex, multi-site Layer 2 networks and advanced FortiGate security systems, hosting business server clusters with us. What we’re looking for: Experience in technical support roles, ideally in a business ISP or MSP environment Strong communication skills with a professional phone manner A methodical and proactive troubleshooting approach Willingness to take on new challenges … and learn on the job Comfortable working independently and as part of a small team What you’ll be doing: Providing 2nd line support across our range of services Handling 1st line tasks where needed Supporting both small and large customers, including critical corporate environments Participating in the out-of-hours support rota Visiting customer sites when required More ❯
Employment Type: Permanent
Salary: £35000 - £45000/annum £35 to £45,000 Negotiable Salary
to become part of an international and diverse team? If the answer is yes, then Bleckmann might be the right fit for you. We are currently looking for an IT Infra Support (08:00 - 16:00) to join our team based in Burton Upon Trent. This is a permanent role Monday - Friday (with flexibility around peak periods) with … a salary of up to £32,694.07, depending on experience. Tasks and responsibilities: A support engineer handles questions and incidents and can be deployed to solve on-site hardware problems, making the tasks versatile and dynamic. After internal training in our software packages and business processes, you will be co-responsible for handling incidents in our ServiceDesk system. You … experience regarding the operation of new technologies and provide the end user with useful tips to use these technologies as efficiently as possible. Your responsibilities mainly consist of daily support: Installing and configuring hardware, including computers, scanners, laser printers, label printers, mobile phones, VoIP telephony, along with supporting time tracking, software installations, network usage, and more. Managing access rights More ❯