Newcastle, Staffordshire, West Midlands, United Kingdom
Circle Group
ITSupportEngineer - MSP - Newcastle-under-Lyme - £26K-£29K An ITSupportEngineer with good working knowledge of Windows OS, Active Directory, O365and ideally previous MSP is required by a growing IT Managed Services Provider based in Newcastle-under-Lyme. Here you'll … the latest tech and getting involved in all aspects of the job which include the following: Roles and responsibilities: Provide 1st/2nd line support for all customers via phone, email or face-to-face Following in-depth diagnosis, escalate to 3rd line when necessary Log all incidents and … more For further details and to apply, please send your up to date CV to Gianluca.sammartano @ circlerecruitment.com for a confidential chat. Key words: MSP, IT Managed Service Provider, Microsoft Gold Partner, Windows Server, Active Directory, Newcastle-under-Lyme, Stoke, Stafford, Staffordshire, Networking, ITSupport, 1st line, 2nd More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
2nd/3rd Line SupportEngineer | Stoke-on-Trent | £35,000 Oscar Technology are working with a leading MSP focused on delivering highly secure IT Infrastructure and Networks for government and defence organisations across the UK. They are the leaders of their niche and have been going … or be able to obtain SC and/or DV Clearence. They will put you through the process but you most be eligible for it to be considered for the role. As a 2nd/3rd Line SupportEngineer, you will play a crucial role in the … company's effective delivery of the service desk services. You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd More ❯
Who we are looking for An ITSupportEngineer who will install and configure hardware and software, acting as an escalation point to our Service Desk and working with our third line teams when required. As an experienced Engineer, you will provide support to the … Business and work closely with other teams within IT Services to ensure all services are delivered within set targets and to agreed standards. Your primary focus will be to support the UK Business function alongside providing support where required to external offices. The day to day work … focused Company ethos. You will have a broad set of technical skills and be ready to tackle some of technology’s greatest challenges. The ITSupport team provides on-site support to employees, as part of our core team this role will be covering a More ❯
Who we are looking for An ITSupportEngineer, who will be responsible for ensuring that assets are effectively organised, managed and tracked during the asset lifecycle. You will be responsible for maintaining managed IT assets within the Business, whilst working alongside the asset management team … a large pool of data and physical assets to manage. The asset management team manage any new equipment coming into the Business and the ITsupport team deals with returned devices. You will maintain the asset register, to ensure that all returned assets have all required information accurately … shortfalls where necessary. This presents a great opportunity for you to make improvements and streamline existing processes. Preferred skills and experience Previous experience in IT Asset Management. Previous experience in Stock Management. Excellent communicator. Self-motivation. Strong team player. Excellent time management skills and ability to work under pressure. More ❯
What will you be doing? You will work as an IT Operations SupportEngineer , collaborating with colleagues and internal teams to manage incident and request processes. Your responsibilities include overseeing the deployment of releases and patches into the live environment, ensuring it remains up to date … interactions within resolver teams, and stepping into incident lead roles during major outages or disruptions. The role covers core hours and out-of-hours support on a rota basis for Priority 1 incidents, from 7 am to 10 pm, 7 days a week. Ideal candidates will have strong technical … to adapt communication style to the audience and avoid jargon. Flexibility to cover occasional unsociable hours for project delivery is required. What is in it for you? We offer competitive salaries and benefits such as: Up to 20% discount on products Access to retail discounts, savings on days out More ❯