1 of 1 DemandTrendPermanent Incident Response Jobs in Staffordshire

. Lead the strategic integration of security practices into client delivery, embedding security controls and governance into account management workflows. Oversee the implementation and optimisation of security services, including incident response, threat intelligence, and compliance management. Establish client review boards and governance checkpoints to validate that client engagements meet defined security requirements and service levels. Drive continuous improvement … KPIs) Client Satisfaction Rate : Measured through regular client feedback and satisfaction surveys. Delivery Compliance Rate : Percentage of client engagements that meet defined delivery standards and pass governance review gates. Incident Response Effectiveness : Success rate in managing and resolving client incidents within predefined response windows. Service Utilisation Rate : Adoption and effective use of security services across client accounts More ❯