Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft365More ❯
Walsall, Staffordshire, United Kingdom Hybrid / WFH Options
CET Structures Limited
CET is seeking an experienced Senior Technical Engineer with a strong focus on Microsoft Azure cloud to join our Technology team and take a lead role in supporting and improving CET's internal systems and cloud infrastructure. This is a hands-on, technically demanding role, providing expert 3rd line support and driving the optimisation of our Microsoft365 … organisation. Role and Responsibilities Provide 3rd line technical support for all internal systems and services, resolving complex issues escalated by the Service Desk. Administer and optimise services within the Microsoft365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and root cause analysis. Monitor system and service performance, proactively identifying and … with the IT & Security Manager. Provide Training to 1st and 2nd line support staff to improve service quality Essential Skills Proven 3rd Line Support Experience with strong focus on Microsoft365 stack Strong knowledge of managing Azure AD, conditional access, virtual networks, MFA, SSO, Identity management and subscription governance. In-depth experience administering Exchange Online, SharePoint, Teams More ❯
Staffordshire, United Kingdom Hybrid / WFH Options
Gleeson Recruitment Group
and strengthening infrastructure. You'll also occasionally lend a hand across IT when needed - so a generalist IT background is helpful too. The environment is Microsoft-focused (Azure, M365, Defender), with Exabeam as the primary SIEM, and you'll play a key part in their journey toward Cyber Essentials Plus certification. The Role Investigate, respond to, and resolve security … incidents Shape and improve SIEM monitoring and response using Exabeam Guide on Azure security controls: Entra ID, Defender, NSGs, Key Vault, etc. Harden infrastructure across Microsoft365 and Endpoint environments Collaborate with System Admins, SOC Analysts, and Network Engineers Support compliance with upcoming Cyber Essentials certification Automate tasks with scripting (PowerShell, KQL, Python a plus) Help non … technical users understand and adopt secure practices What We're Looking For 5+ years in IT Security Engineering or a related technical field Proven hands-on experience with: Microsoft365 & Azure Security (Defender, Entra ID, Conditional Access) Networking fundamentals (Cisco Meraki, VPNs, segmentation) SIEM (ideally Exabeam) Endpoint security and EDR/XDR Background in general IT or More ❯
IT provider-with a strong culture of support, career development, and innovation. What you'll do Lead the design and delivery of Identity solutions, with a focus on SailPoint, Microsoft365 Entra ID, and on-premises Active Directory Support presales activities by qualifying opportunities, presenting at customer meetings, and shaping technical solutions that meet client needs Own … external stakeholders across projects Stay ahead of the curve on identity technologies, contributing to practice development and innovation What you'll need Significant hands-on experience with SailPoint and Microsoft365 Identity (Entra ID), including solution design and deployment Solid understanding of on-premises Active Directory and its integration with modern identity platforms A track record of More ❯
Burton-on-Trent, Staffordshire, England, United Kingdom Hybrid / WFH Options
Crimson
travel to the Burton head office for meetings is expected. Key skills and responsibilities, Extensive experience working with and supporting Microsoft technologies, software, and operating systems, including D365, O365, Active Directory, Exchange, Windows 10/11, Server 2016+, Azure, Intune, BitLocker, and the Power Platform. In-depth expertise in PC hardware setup and configuration. Solid understanding of networking concepts … devices within enterprise environments. Jamf Pro Familiar with the ITIL framework and incident/problem management processes. Experienced in supporting hybrid work environments, including remote troubleshooting via tools like Microsoft Endpoint Manager or TeamViewer. Knowledgeable about device lifecycle management, including imaging, deployment, and asset tracking. Exposure to mobile device management (MDM) and BYOD policy implementation. ITIL certification or working … knowledge of ITIL best practices. Certifications: MS-101 - Microsoft365 Mobility and Security; AZ-900 Interested?! Send your up-to-date CV to Dean Sadler-Parkes at Crimson for review. Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. More ❯
effective IT solutions. Our benefits include 401(k), health, dental, vision insurance, life insurance, disability coverage, paid time off, and professional development support. Job Responsibilities: Design and build SharePoint (Microsoft365) sites using various graphics tools. Develop user interfaces, site animations, and effects. Align SharePoint site design with organizational strategies and government requirements. Analyze customer needs and … with web development focus and 10 years' experience or BA/BS with 12 years' experience. TS/SCI clearance with investigation (T5) and eligibility for Top Secret. Three Microsoft Certifications from a specified list, including Power BI, Data Analyst, Power Platform, Azure Data Scientist, Azure AI Engineer, AI Engineer, Azure Data Engineer, or Azure Developer. Two certifications from More ❯
A chance to join an award-winning Professional Services firm as they scale. Azure Office365 Windows Server Windows 11 Cisco LAN/WAN DNS DHCP About Our Client Michael Page are proud to be partnered with a national professional services group who boast a rich history of 100 years supporting SME growth across the UK and Ireland. The organisation are … based Modern Workplace services. In addition, you will overlap into project-based responsibilities with the Senior Infrastructure team, predominantly within a Microsoft environment covering technologies including Azure and Office365 from a migration and upgrade perspective. You will also ensure compliance with IT policies, manage assets, track IT performance, and liaise with vendors for hardware/software procurement and upgrades. … years commercial experience under your belt in a similar role covering Microsoft-based Modern Workplace technologies. Microsoft: You will be comfortable with Microsoft technologies, including Office365, Windows OS, and cloud platforms, particularly Azure. Service Delivery: As well as your Microsoft skill-set, you will have a good level of experience across Service Delivery/Service Management. More ❯
Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). … Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes managing connectivity of IoT and laboratory scientific equipment (including IACS) secure connectivity to UKHSA WAN and relevant LANs. IT service management (ITSM), including common 1st and 2nd line support functions, as well as delivery design and More ❯
Lichfield, Staffordshire, England, United Kingdom Hybrid / WFH Options
QA
software and operating systems (Windows and macOS). Assisting with the setup and removal of user accounts (onboarding/offboarding). Supporting and learning systems such as Active Directory, Microsoft Exchange, and Office 365. Logging all support requests and documenting troubleshooting steps. Ensuring compliance with IT policies and maintaining service standards. Collaborating with the Service Desk Manager and wider More ❯
Stoke-on-Trent, Staffordshire, England, United Kingdom
QA
hardware/software issues, and escalating when necessary. Assist with installing, configuring, and maintaining computer systems, networks, and user accounts. Monitor and manage servers, networks, and cloud environments (including Microsoft365) for performance and security. Maintain clear, non-technical communication with clients and build strong working relationships. Perform tasks as directed by the Line Manager, adapting to More ❯
verbal). Able to work independently and take initiative in managing smaller phases of larger projects. Experienced in producing high-quality project documentation. Proficiency in project management tools and MicrosoftOffice 365. Professional telephone manner and experience in client-facing roles. Quick to learn and adapt to new technologies and tools. Full UK Driving Licence. Understanding of basic data More ❯
Tamworth, Staffordshire, West Midlands, United Kingdom
Rise Technical Recruitment Limited
and project planning abilities and the confidence to manage tasks independently *Excellent communication and stakeholder management skills, experience producing detailed project documentation and proficiency with project management software and Microsoft365More ❯
We seek a skilled Network Systems Engineer with significant experience in virtualisation. Microsoft Windows Server, Active Directory, MS Azure, Exchange Online/O365 configuration & troubleshooting. Having working experience with Dell/EMC SANs, SonicWall and networks monitoring and configuration. In this role, you will be responsible for our network's day-to-day administration, support, and troubleshooting in a … will be critical in this role, as will your ability to work with complex solutions and coordinate activities with other technical personnel as appropriate. Main Duties: • Configure and manage Microsoft Windows domain and Hyper-V virtualization environments. • Develop and maintain Standard Operating Procedures for Windows virtualisation environment, Active Directory, and Windows Server administration. • Diagnose and troubleshoot problems with the … virtualisation environment, including Microsoft and Linux operating systems. • Evaluate products and upgrades for appropriateness, oversee and implement system upgrade strategies. • Maintain Dell server environment across multiple locations. • Provide 3rd Level support to Helpdesk engineers. • Lead the design, implementation, and maintenance of complex solutions, coordinating activities with other technical personnel as appropriate. • Develop and analyse highly complex system standards, thresholds More ❯
IT Help Desk Manager, Microsoft Stack, O365 Help Desk Manager of a bustling IT helpdesk. Responsible for managing and mentoring a well-established, highly talented team of IT support helpdesk engineers both 1st/2nd line support ensuring the day-to-day efficient operation of the … IT technical support team in a bustling, fast paced, highly collaborative environment , generating around 4-5k tickets per month! Techstack: Microsoft Techstack, Windows Servers, Active Directory, Office365, Azure mix of on-prem and cloud + other technologies. This role would suit someone with strong technical background, someone with a can-do attitude, who is proactive More ❯
Stoke-on-Trent, Staffordshire, England, United Kingdom
OCC Computer Personnel
IT Help Desk Manager, Microsoft Stack, O365 Help Desk Manager of a bustling IT helpdesk. Responsible for managing and mentoring a well-established, highly talented team of IT support helpdesk engineers both 1st/2nd line support ensuring the day-to-day efficient operation of the … IT technical support team in a bustling, fast paced, highly collaborative environment , generating around 4-5k tickets per month! Techstack: Microsoft Techstack, Windows Servers, Active Directory, Office365, Azure mix of on-prem and cloud + other technologies. This role would suit someone with strong technical background, someone with a can-do attitude, who is proactive More ❯
Stoke-on-Trent, Newcastle under Lyme, Staffordshire, United Kingdom
OCC Computer Personnel
IT Help Desk Manager, Microsoft Stack, O365 Help Desk Manager of a bustling IT helpdesk. Responsible for managing and mentoring a well-established, highly talented team of IT support helpdesk engineers both 1st/2nd line support ensuring the day-to-day efficient operation of the … IT technical support team in a bustling, fast paced, highly collaborative environment , generating around 4-5k tickets per month! Techstack: Microsoft Techstack, Windows Servers, Active Directory, Office365, Azure mix of on-prem and cloud + other technologies. This role would suit someone with strong technical background, someone with a can-do attitude, who is proactive More ❯
continuous service improvements. Ensure compliance and foster a culture of process excellence. Technical Expertise Provide hands-on support across the Microsoft tech stack (Windows Server, Active Directory, Office365, Azure). Troubleshoot complex issues and lead the integration of new technologies. Customer Service Excellence Be the voice of outstanding customer service. Build strong stakeholder relationships and use … delivery. What We’re Looking For Proven experience managing an IT helpdesk or support team. Strong grasp of ITIL principles (certification a big plus). Deep technical knowledge of Microsoft technologies. Exceptional leadership, communication, and problem-solving skills. Cool under pressure and a master of juggling priorities. Ready to Make an Impact? If you're a proactive leader with More ❯
Tamworth, Staffordshire, West Midlands, United Kingdom
Rise Technical Recruitment Limited
with the Infrastructure Manager and wider team to deliver upgrades, improvements, and support across the estate. The ideal candidate will have strong experience in 3rd line positions, with good Microsoft infrastructure knowledge, solid networking skills, and a security-conscious mindset. Experience with information security best practices and secure system design is essential. This is a fantastic opportunity to join … shaping the future of their infrastructure and security landscape. The Role: *Deliver and lead IT infrastructure projects across a multi-site environment *Provide 3rd line support across Windows Server, O365, Azure, and virtualisation *Manage networks, firewalls, backups, and enterprise storage *Ensure secure, reliable systems and liaise with 3rd parties as needed *Site based in Tamworth The Person: *Strong 3rd line …/infrastructure engineering experience *Strong experience with Microsoft stack - Windows Server, AD, O365, Azure *Confident with networking, SonicWall, and virtualisation (Hyper-V or VMware) *Security-conscious, with hands-on experience in information security practices More ❯
written and verbal communication skills, including high-quality documentation and reporting. Proven ability to manage project tasks independently, demonstrating initiative and proactive problem-solving. Proficient in MicrosoftOffice365 and project management software tools. Proven ability to communicate effectively with both technical and non-technical stakeholders Demonstrated ability to work independently while effectively collaborating within a team More ❯
Once started as a local Dutch and Belgium logistics provider for companies in the fashion industry, we have grown into an award-winning international 3PL logistics company serving many renowned brands across various consumer goods industries. We leverage our experience More ❯