Permanent Programme Management Jobs in Staffordshire

1 of 1 Permanent Programme Management Jobs in Staffordshire

Customer Success Manager

Birmingham, Staffordshire, United Kingdom
Hybrid / WFH Options
QuantHub
As an integral part of our CS organization, you'll work closely with senior leaders, gaining hands-on experience in customer health measurement, surprise and delight, and relationship management, while directly contributing to revenue growth. QuantHub is an AI-powered learning and assessment platform that delivers high-speed, high-quality curriculum across critical workforce skill areas such as … government, and educational organizations worldwide. Responsibilities Instructor Relationship Building Regular check-ins during active semesters Post-semester success reviews and feedback collection Multi-semester instructor retention and satisfaction management Proactive support for course preparation and execution University Expansion & Growth Campus relationship development with department heads Identification of new instructor prospects within existing universities Cross-departmental expansion (business, statistics … semester planning Events & Community Building On-campus visits and department presentations Instructor networking events and best practice sessions Academic conference presence and relationship building Customer advocacy and reference program management Strategic Account Development Multi-course instructor portfolio management Department-level relationship building and expansion planning University partnership development and maintenance Success story documentation and case study More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: