Customer Project Manager
Staines-upon-Thames, Middlesex, England, United Kingdom
Reed
with Product and Service Delivery teams, you’ll manage internal resources and customer stakeholders to ensure a smooth, efficient, and high-impact implementation experience. Key Responsibilities Customer-Centric Project Management: Lead end-to-end projects, ensuring a smooth transition from initial agreement to go-live. Develop detailed project plans, track milestones, and guide customers through every step of their … to support a consistent and customer-friendly implementation process. About You Proven experience delivering software implementations, ideally within healthcare SaaS, with a strong customer-facing focus. Excellent communication and stakeholder management skills, with the ability to translate complex requirements into actionable steps for both internal teams and customers. Strong project management capabilities, with experience leading large, multi … stakeholder projects. Experience working with outsourced development teams. Process-driven mindset with a passion for continuous improvement and customer success. Skilled at building rapport and trust with customers, internal teams, and senior stakeholders. Data-driven decision-maker with a focus on customer outcomes. Comfortable working autonomously in a high-growth, fast-changing environment. Proven leadership experience and ability to More ❯
Employment Type: Full-Time
Salary: £50,000 per annum, Inc benefits
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