DemandTrendPermanent Asset Management Jobs in Stevenage

1 of 1 DemandTrendPermanent Asset Management Jobs in Stevenage

Onsite Support Team Leader

Stevenage, Hertfordshire, South East, United Kingdom
Littlefish
to join our dynamic team based in Stevenage. This role involves providing effective onsite technical support and managing a team of Onsite Support Engineers. Key Responsibilities Team Leadership & People Management Lead, coach, and mentor a team of on-site engineers, ensuring performance standards are met and exceeded. Set and manage SMART objectives, conduct regular 1:1s, and support career … resolution. Customer Experience Champion a customer-first approach, ensuring all interactions are handled with empathy and professionalism. Monitor and improve CSAT scores, proactively addressing feedback and service gaps. Resource & Asset Management Forecast and manage resource requirements, including cover for planned/unplanned absences. Maintain accurate asset tracking and stock levels, leveraging tools such as build trackers. The More ❯
Employment Type: Permanent
Salary: £50,000
Posted: