Security In-depth knowledge of the potential threats to IT environments from internal and external influences, weak adherence to security protocols and human error Changecontrol Complete understanding of the reasons underpinning changecontrol, adhering to all required processes Support the team by creating changeMore ❯
. Diagnosing and resolving complex incidents and problems (Level 3 support), performing root cause analysis, and implementing preventative measures. Managing system changes through established changecontrol processes, ensuring proper validation and documentation. Contributing to the installation, configuration, and decommissioning of server hardware and software. Monitoring system performance, analysing … supporting, maintaining, and troubleshooting complex Wintel environments (Windows Server OS, Active Directory essential). Strong understanding and practical experience with ITIL processes (Incident, Problem, Change Management - ideally Level 3 proficiency). Demonstrable experience in systems administration, including installation, configuration, and security hardening (System Software L4, Security Admin L4 equivalent More ❯
and deployment schedules in coordination with developers, QA, and business stakeholders. Ensure release readiness by validating code quality, performing deployment dry-runs, and managing changecontrol processes. Conduct dry-run deployments and prepare rollback plans to ensure zero-downtime releases. Manage CI/CD pipelines in CCv2, including … lifecycle. Governance & Compliance Ensure all releases follow compliance and governance standards, including security reviews, risk assessments, and rollback procedures. Enforce governance policies related to change management, audit logging, and release authorization. Maintain documentation for release planning, configuration changes, infrastructure diagrams, and post-release reviews. We are committed to fostering More ❯
stevenage, east anglia, United Kingdom Hybrid / WFH Options
SmartChoice International Limited
manage escalations, major incidents (P1), and ticket analysis. Collaborate with internal teams across Cyber Security, Applications, and Infrastructure. Execute and document changes following strict changecontrol procedures. Maintain and improve asset and configuration management records (CMDB). Develop and maintain standard operating procedures (SOPs). Identify and implement More ❯
physical server builds, patching, and routine maintenance • Work with technologies such as VMWare, Active Directory, back-up tools, and Windows 10/11 • Follow changecontrol processes and implement technical changes • Collaborate with internal teams to support customer needs and service delivery • Participate in project work and continuous More ❯
physical server builds, patching, and routine maintenance • Work with technologies such as VMWare, Active Directory, back-up tools, and Windows 10/11 • Follow changecontrol processes and implement technical changes • Collaborate with internal teams to support customer needs and service delivery • Participate in project work and continuous More ❯
and a proactive approach to service delivery. Key Responsibilities Act as a systems/product specialist, delivering technical support and implementing configuration changes. Follow changecontrol processes to ensure verified and documented enhancements. Monitor performance metrics to improve service levels and proactively resolve issues. Support project delivery by … Systems installation/decommissioning (HSIN) – Level 3 Service desk & incident management (USUP) – Level 3 Problem management (PBMG) – Level 3 System software (SYSP) – Level 4 Change Management (CHMG) – Level 3 Technical Specialism (TECH) – Level 4 IT Operations (ITOP) – Level 3 Service Acceptance (SEAC) – Level 4 Security Administration (SCAD) – Level More ❯
thorough understanding of ANSI, BICSI, TIA 942 elements of design Previous involvement in the delivery of multiple large developments Familiarity of gating processes/changecontrol within an Owner Operator development organisation An awareness of both Consultant and Contractor appointment contractual obligations Confidence explaining and defending design decisions More ❯