2nd Line Storage Engineer
- Hiring Organisation
- CBSbutler Holdings Limited trading as CBSbutler
- Location
- Stevenage, Hertfordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £40000 - £46000/annum
. Your day-to-day responsibilities will include: Providing 2nd Line support across enterprise storage and backup environments. Supporting and administering NetApp storage and Cohesity backup platforms. Investigating and resolving incidents, service requests and problem tickets within agreed SLAs. Handling Severity 1 & 2 incidents and contributing to Root Cause Analysis. … Service Management/ITIL environments. Managing P1/P2 incidents and contributing to RCA. Working to defined SLAs and KPIs. Change and release management. Cohesity , SAN fabric switching, zoning, storage upgrades and multi-data-centre experience would be highly advantageous. If this role is of interest, apply now or email ...