1 of 1 Permanent Customer Experience Jobs in Stevenage

Business Analyst in our expanding Business Change & Digital team, you’ll play a pivotal role in shaping how we work and how customers experience our services. You’ll lead business analysis activities, working closely with teams across the Council to identify problems, design solutions, and ensure alignment with strategic … team alongside Programme Managers, Project Managers, and Digital Developers. Key responsibilities include: • Reviewing and improving business processes to reduce waste, streamline steps, and enhance customer experience. • Research and analysis to inform new process, use of technology and ways of working and delivering services to customers • Writing and contributing ...