Customer Service Engineer
stevenage, east anglia, united kingdom
Addition+
AWS and Azure environments. Strong knowledge of telephony and call centre technologies, ideally Amazon Connect. Hands-on experience with ServiceNow CSM and OpenText. DBA-level SQL skills across SQLServer, Postgres and MySQL. Familiarity with GDPR and data protection in relation to personal data. ITIL v3 background in incident and problem management. Technical grounding in software development and web technologies. Excellent More ❯
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