7 of 7 Permanent Service Delivery Jobs in Stevenage

to obtain and maintain Security Clearance (SC). About the Role: As a Wintel Engineer, you will be a key technical specialist within the service delivery team. You'll leverage your deep understanding of Windows environments to ensure the stability, performance, and security of critical systems. Your responsibilities … and documentation. Contributing to the installation, configuration, and decommissioning of server hardware and software. Monitoring system performance, analysing trends, and proactively identifying opportunities for service improvement against SLAs. Participating in technical projects, implementing designs to meet service delivery requirements. Working collaboratively within the team and alongside other … service providers, potentially mentoring colleagues. Applying strong security administration practices within a secure environment. Building positive working relationships with end-users and client stakeholders. About You: We are looking for a proactive and experienced Wintel Engineer with: Proven experience in supporting, maintaining, and troubleshooting complex Wintel environments (Windows Server More ❯

established systems/product specialist (e.g. detailed knowledge of the configuration of interlinked systems, implementing technical changes, building software regimes and contributing technically to service development) to support end users. Process. Follows established processes, releasing to the change control process verified, validated and documented enhancements to eliminate problems and … proactively develop the service. Service Level. Recognises opportunities to improve performance against Service Level. Acts as a point of escalation to resolve service delivery issues. Monitors performance through statistical reporting and analysis. Project Work. Works within a team or under guidance from the project manager with … implementation of technical designs to meet service delivery requirements within own area of responsibility. Customer Relationship. Establishes relationships with customer's organisation to deliver and enhance the service. Problem Solving. Takes ownership in obtaining the information, evidence and data required to diagnose and resolve more complex problems (both More ❯

involves providing effective onsite technical support and managing a team of Onsite Support Engineers. You will: Provide Tactical Advice, Coaching, and Guidance: Offer operational delivery support to Onsite Support Engineers, ensuring they have the resources and knowledge needed to succeed. Deliver 1st and 2nd Line Onsite and Remote Technical … and manage technical queries in line with Littlefish standards and customer-specific SLAs. Complete Technical Projects: Handle specific technical projects as designated by the Service Management Team, including deployments, installs, moves, adds, and changes. Ensure Effective Resource Management: Influence and identify required resources within Operations, forecasting ahead in a … Ensure continuous training and development to keep personal qualifications and skill sets up to date. Customer Focus: Proven track record of delivering exceptional customer service and building strong customer relationships. Accountability: Foster a culture of accountabilitywithin the team, ensuring that each member takes ownership of their tasks and responsibilities. More ❯

genuine impact in a mission-critical environment. Roles & Responsibilities: • Provide 2nd/3rd line support across Windows Server and related technologies • Monitor and improve service levels, owning incident and problem resolution • Carry out physical server builds, patching, and routine maintenance • Work with technologies such as VMWare, Active Directory, back … up tools, and Windows 10/11 • Follow change control processes and implement technical changes • Collaborate with internal teams to support customer needs and service delivery • Participate in project work and continuous service improvement initiatives What you will need: • Proven experience in IT support with the Windows … infrastructure stack • Hands-on experience with Windows Server, Active Directory, VMWare, and backup solutions • Experience supporting Windows 10/11 environments • Familiarity with service desk tools (e.g., Jira, ServiceNow, Freshdesk) • Comfortable with server hardware, racking, and physical maintenance • (Nice to have) Knowledge of Linux, PowerShell scripting, or basic networking More ❯

genuine impact in a mission-critical environment. Roles & Responsibilities: • Provide 2nd/3rd line support across Windows Server and related technologies • Monitor and improve service levels, owning incident and problem resolution • Carry out physical server builds, patching, and routine maintenance • Work with technologies such as VMWare, Active Directory, back … up tools, and Windows 10/11 • Follow change control processes and implement technical changes • Collaborate with internal teams to support customer needs and service delivery • Participate in project work and continuous service improvement initiatives What you will need: • Proven experience in IT support with the Windows … infrastructure stack • Hands-on experience with Windows Server, Active Directory, VMWare, and backup solutions • Experience supporting Windows 10/11 environments • Familiarity with service desk tools (e.g., Jira, ServiceNow, Freshdesk) • Comfortable with server hardware, racking, and physical maintenance • (Nice to have) Knowledge of Linux, PowerShell scripting, or basic networking More ❯

Job Description We're hiring a skilled Project Support Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including … technical pre-sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise More ❯

cybersecurity, AI, and data analytics, enabling clients to tackle complex challenges in today’s rapidly evolving markets. With a comprehensive solution portfolio across four service lines—Consulting, Solutions, Talents, and Academy—Akkodis supports clients from concept through to full-scale deployment and optimisation. Our diverse offerings help organisations rethink … collaboration, where you can make a meaningful impact through innovative projects that shape the future of technology. Scope Akkodis is launching a new technical delivery team to drive a UK national program in collaboration with key partners, designed to transform and future-proof the central government’s workforce. By … ServiceNow Platform. You will play a key role in designing, configuring, and enhancing ITSM workflows, as well as building integrations and automations to optimise service delivery. Responsibilities Configure and customise core ITSM modules (Incident, Problem, Change, Request, Knowledge etc) Design and build ServiceNow workflows using Flow Designer and Business More ❯