2 of 2 Permanent SharePoint Jobs in Stevenage

paramount. Key skills & responsibilities for the First Line Support: 1 Line/Service Desk/Customer Support – in a Windows/Microsoft environment: SharePoint Windows 10 Office 365 Active Directory Azure Experience supporting with face-to-face IT support Triaging tickets and escalating to relevant teams where necessary Using ...

environment Handling incoming IT support calls and resolving user issues Providing face-to-face walk-up IT support Managing, triaging and updating support tickets SharePoint Windows 10 Office 365/Microsoft 365 Active Directory Azure Supporting AV – meeting room set-ups and technical issues Troubleshooting hardware and software break ...