2 of 2 Permanent Microsoft 365 Jobs in Stirling

Line Support Engineer on a permanent basis. Key Responsibilities: Monitoring the helpdesk and resolving IT issues efficiently Following ticket escalation procedures Administering Microsoft 365, Azure AD, Intune and hybrid cloud environments Maintaining and developing IT documentation and internal knowledge base Liaising with third-party vendors, managed service … required Procuring hardware and software when needed Required Skills & Qualifications: Ideally 5 years of IT experience in helpdesk or technical roles. Strong knowledge of Microsoft 365, Azure AD, Intune, Windows Server, and basic networking (VLANs, switching, firewalls). Excellent communication, problem-solving, and ability to mentor junior ...

line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 2 days per week in the office and 3 at home. Key responsibilities of this Service Desk Engineer … agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows 10 and Windows ...