4 of 4 Permanent Actionable Insight Jobs in Stoke-on-Trent

and recommending improvements across: Operational efficiency Contact volume & traffic Agent productivity & performance Workforce management metrics 📈 Key Responsibilities: Analyse data across CRM, telephony, chatbot, and email to provide actionable insights Ensure data quality, completeness, and frequency is on point Work with BI, Tech, QA, and Workforce Management teams to deliver value from data Help drive self-service More ❯

with theProcurement Act 2023and other applicable regulations. Design and execute procurement strategies that support financial goals and operational priorities. Produce and deliver analytical reports to stakeholders, offering actionable insights and recommendations. What We're Looking For Strong analytical capabilities with a proven ability to interpret and reconcile complex datasets. Experience thriving in fast-paced environments and More ❯

to maximise sales while maintaining brand integrity Own marketplace forecasting, trading performance, and profit analysis Monitor key metrics, analyse customer behaviour, and deliver weekly performance reports with actionable insights to senior leadership Ensure all product listings are accurate, optimised, and compliant with platform requirements Collaborate with internal teams (inventory, operations, customer service) to deliver seamless customer More ❯

to maximise sales while maintaining brand integrity Own marketplace forecasting, trading performance, and profit analysis Monitor key metrics, analyse customer behaviour, and deliver weekly performance reports with actionable insights to senior leadership Ensure all product listings are accurate, optimised, and compliant with platform requirements Collaborate with internal teams (inventory, operations, customer service) to deliver seamless customer More ❯