5 of 5 Permanent Microsoft 365 Jobs in Stoke-on-Trent

of Technical Services Clients and End Users Essential Skills & Knowledge Proven experience in a senior or 3rd line IT support role, ideally within an MSP environment. Advanced knowledge of Microsoft Windows Server platforms. Proficiency with Active Directory, Group Policy, DNS, DHCP, and general domain infrastructure. Strong experience with Microsoft 365 (Exchange Online, SharePoint, EntraID/Azure … AD). Familiarity with virtualization technologies such as VMware ESXi and Microsoft Hyper-V. Confident in managing firewalls and understanding network security best practises. Skilled in backup solutions and disaster recovery planning. Excellent problem-solving, diagnostic, and communication skills. Comfortable working independently and managing escalations with minimal supervision. Exposure to Azure AD Conditional Access, Intune, or Defender for Endpoint. More ❯

infrastructure, applications, and networks - no two days are the same. What you'll be doing Escalation point for 1st Line issues, ensuring problems are resolved quickly and effectively. Supporting Microsoft 365, Windows Server, Active Directory, and end-user devices. Troubleshooting networking technologies (LAN/WAN, firewalls, switches, routers, VPNs). Maintaining and optimising critical systems that keep … re looking for Proven experience in 2nd Line IT Support (manufacturing or fast-paced environments a bonus). Solid knowledge of Microsoft technologies (Windows 10/11, Server, O365, AD). Networking know-how - TCP/IP, DNS, DHCP, VPNs, firewalls. Strong troubleshooting skills with a proactive approach. Excellent communication skills - able to support colleagues at all levels. Full More ❯

such as VMware and Hyper-V, Citrix. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 3rd Line More ❯

work in a supportive and mission-driven environment Consideration for part-time applicants The Ideal Candidate Previous experience supporting IT in a school or education setting Strong understanding of Microsoft operating systems (Windows 10/11, Server 2016/2019+) Experience with switch configuration and wireless network management Experience of a server based network environment Familiarity with audio-visual … its integration in classrooms Excellent communication skills and a friendly, professional approach A full UK driving licence and willingness to travel between sites Desirable: Relevant IT certifications (e.g. CompTIA, Microsoft, Cisco) Experience with cloud services such as Microsoft 365 or Google Workspace for Education If you're a hands-on technician with a passion for education More ❯

resets, Outlook/Teams, printers, Wi-Fi, VPN, OneDrive, meeting room kit) Escalate issues to IT providers with clear documentation and resolution steps Support new starter onboarding: set up M365 accounts, assign licences, configure email/Teams/SharePoint access, provision devices, and ensure Day 1 handover runs smoothly. Maintain equipment logs, stock of accessories, and ensure devices are secure … in advance Work with the Digital Systems Manager to pilot new technologies, process improvements, and system automations About You: Hands-on IT troubleshooting experience (hardware/software) Knowledge of Microsoft 365, Teams, and basic CRM administration Strong problem-solving and documentation skills Organised with the ability to manage multiple tasks and priorities Flexible, proactive, and willing to More ❯