2nd Line IT Support Engineer
- Hiring Organisation
- XPERT RECRUITMENT SOLUTIONS LIMITED
- Location
- Stoke-on-Trent, Staffordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £30,000 per annum, Inc benefits
school sites, your responsibilities will include: Acting as an escalation point for 1st Line IT Support Diagnosing and resolving issues across Windows devices, Microsoft 365, user accounts, printers, networks and educational software Providing remote and on-site technical support to staff and students Configuring, deploying and maintaining laptops … desktops, tablets and peripheral devices Supporting classroom technology including interactive displays, projectors, AV equipment and printing solutions Administering Microsoft 365 accounts, licences and permissions Managing Microsoft Entra ID accounts and security groups Supporting Exchange Online, Teams, OneDrive and SharePoint Assisting with staff onboarding ...