Senior Service Operations Engineer – MSP Escalations & SME
- Location
- Stoke-on-Trent, England, United Kingdom
technical expert within the support team and as part of the escalation group for 1st/2nd line resolutions. You will participate in onboarding new customers and services, maintain knowledge bases, and proactively manage solutions across Windows, cloud, and virtualization environments to ensure optimal performance and SLA adherence. #J ...