6 of 6 Permanent QA Jobs in Stoke-on-Trent

management metrics 📈 Key Responsibilities: Analyse data across CRM, telephony, chatbot, and email to provide actionable insights Ensure data quality, completeness, and frequency is on point Work with BI, Tech, QA, and Workforce Management teams to deliver value from data Help drive self-service enablement across the contact centre Manage and develop a team of 3 Analysts (prior management experience ideal More ❯

best practices and select the most appropriate tools and frameworks to ensure robust, scalable, and efficient test coverage. You'll lead by example, helping to build a future-proof QA function while still being hands-on in your testing approach. There will be the opportunity to innovate many business-critical environments, determining which tools with take the staff and company … forward. Role Requirements Minimum 7 years' experience in QA/testing roles, including 2+ years in a Test Lead or Senior Automation role Strong background in building or scaling automation frameworks from scratch Selenium, Playwright, Cypress, or similar tools Knowledge of API testing (e.g., Postman, RestAssured) Familiarity with CI/CD pipelines and version control systems (e.g., Git, Jenkins, Azure More ❯

data is used to drive decision-making and improve performance. Managing a team of 3 analysts, you’ll work closely with stakeholders across Operations, Workforce Management, Digital, Tech, and QA to ensure the right metrics are being tracked, data is accurate, and insights are driving tangible improvements. The contact centre is significant in scale, with over 2,000 agents and More ❯

within the SSP programme. This role is critical to ensuring robust configuration management, efficient CI/CD pipelines, and reliable software delivery. The engineer will work closely with development, QA, and operations teams to streamline build processes and maintain high standards of automation and integration. Responsibilities Design, implement, and maintain CI/CD pipelines using Jenkins or Git Runners. Manage … teams to support Agile delivery and ensure alignment with process documentation (e.g., SDPs). Monitor and troubleshoot build and deployment issues, ensuring timely resolution. Contribute to automated testing and quality assurance processes. Support release planning and coordination, ensuring smooth transitions across environments. Essential skills Proficiency in Java and C++ Strong written and verbal communication skills; able to work collaboratively in More ❯

Quality Assurance Manager Stoke-on-Trent Days, Monday -Friday A leading distributor and manufacturer of small domestic appliances and housewares products seeks a Quality Assurance Manager. Your role will be predominantly focused on running the QA Test Lab at their site in Stoke, working days Monday - Friday. You will be leading the quality assurance of their small domestic appliances, considering … Admin assistant whenever required. You will also train and instruct the technicians in the lab, creating test templates for them to follow. Working in conjunction with the Head of QA and Compliance Manager with the likes of Trading Standards. Applications are welcomed from those who have previous management or team leadership experience within either a manufacturer or importer/distributor More ❯

Quality Assurance Compliance Engineer Stoke-on-Trent Days, Monday -Friday A leading distributor and manufacturer of small domestic appliances and housewares products seeks a Quality Assurance Compliance Engineer. This role will be based at their site in Stoke, working days Monday-Friday. Reporting to the Compliance Manager, your role will be predominantly focused on Compliance activities with key responsibilities in More ❯