1 to 1 of 1 Permanent Support Analyst Jobs in Stoke-on-Trent

Technical Support Specialist/1 st Line Service Desk Engineer (Battery Storage Systems) Location: Fully onsite at the GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX. Salary: £23k pa, rising to £24k after probation (plus performance bonus scheme) Job Type: Permanent, 37.5 hours per week, Monday Friday … which allow our users to store their renewable/cheap-rate energy, ease pressure on the grid and save some serious money. Through remote support, youll be providing resolutions from inbound support requests to ensure that all products (hardware and software) are running at optimum efficiency. Sound good … Then join us in empowering energy freedom for all! Key Accountabilities: First point of contact for customer and installer support via phone, email and live chat to assist with technical and product-based issues. Identify and assess the needs of a customer/installer to achieve maximum satisfaction, suggesting more »