2nd Line IT Support
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Nextech Group Limited
Escalation point for 1st Line issues, ensuring problems are resolved quickly and effectively. Supporting Microsoft 365, Windows Server, Active Directory, and end-user devices. Troubleshooting networking technologies (LAN / WAN, firewalls, switches, routers, VPNs). Maintaining and optimising critical systems that keep manufacturing operations running smoothly. Assisting with IT projects - including cloud migrations, infrastructure upgrades, and system rollouts. … incidents. What we're looking for Proven experience in 2nd Line IT Support (manufacturing or fast-paced environments a bonus). Solid knowledge of Microsoft technologies (Windows 10 / 11, Server, O365, AD). Networking know-how - TCP / IP, DNS, DHCP, VPNs, firewalls. Strong troubleshooting skills with a proactive approach. Excellent More ❯
Employment Type: Permanent
Salary: £35,000
Posted: