support role, with at least 5 years in technical support and 2+ years at a senior level, ideally within a Managed Service Provider (MSP) environment. Advanced knowledge of MicrosoftWindows Server platforms and domain infrastructure including Active Directory, Group Policy, DNS, and DHCP. Strong hands-on experience with Microsoft 365 services, including Exchange Online, SharePoint, and Azure AD (Entra More ❯
Stoke-on-Trent, Cobridge, Staffordshire, United Kingdom
OCC Computer Personnel
UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. T ech stack: Windows, Windows Server, Microsoft 365, networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls), VMware, Hyper-V, AWS, Azure. In this role, you’ll be the point of contact More ❯
Stoke-on-Trent, Staffordshire, England, United Kingdom
Proactive Appointments
Monitor and maintain network hardware and protocols (Active Directory, Firewalls, VPN, etc.) Deliver excellent customer service and clear communication Skills & Experience Essential: Previous IT Technical Support experience Strong Windows Server and Remote Desktop knowledge Understanding of network standards and protocols (AD, DNS, DHCP, VPN, etc.) Experience with Office 365 (including VBA) Desirable: Experience with Symantec Endpoint Protection, Mimecast, SQL More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V, Citrix. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS More ❯
Stoke-on-Trent, Staffordshire, England, United Kingdom
Dorchester Search & Selection
skills. Strong verbal and written communication skills. DNS records Desirable skills: Experience with juniper equipment/MPLS Familiarity with broadworks VoIP phone services Vmware experience Knowledge of linux/windows systems Exposure to network monitoring tools The role is primarily office-based at our office in the ST5 area of Stoke, with occasional travel to customer sites, sometimes at More ❯
well as Stafford if required Qualifications Minimum 3 GCSEs (or equivalent) incl. English & Maths Full UK Driving License Proven Experience Experience administering CRM Systems Providing first-line IT support (Windows/M365: Outlook/Teams, Wi-Fi, printers, basic AV) Experience of working in a multi-disciplinary team environment Experience of utilising ICT Systems to high levels of accuracy More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Safer Hand Solutions Ltd
in a busy, fast-paced environment. You will have: Minimum 3 GCSEs (or equivalent), including English and Maths Proven experience administering CRM systems Experience providing first-line IT support (Windows/Microsoft 365) Strong data accuracy and Excel skills Excellent communication, organisation, and problem-solving abilities A professional, friendly, and customer-focused approach Ability to prioritise workloads and meet More ❯
when needed. What do we want to know about you? Bachelor’s degree or equivalent in a relevant discipline or a combination of relevant experience and certifications. Proficiency in Windows 7/11 administration and usage. Excellent understanding of PC Desktop/Laptop hardware. Experience in supporting Audio/Video equipment. Familiarity with ITIL Foundations. Strong knowledge of TCP More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Nextech Group Limited
and networks - no two days are the same. What you'll be doing Escalation point for 1st Line issues, ensuring problems are resolved quickly and effectively. Supporting Microsoft 365, Windows Server, Active Directory, and end-user devices. Troubleshooting networking technologies (LAN/WAN, firewalls, switches, routers, VPNs). Maintaining and optimising critical systems that keep manufacturing operations running smoothly. … systems, assets, and incidents. What we're looking for Proven experience in 2nd Line IT Support (manufacturing or fast-paced environments a bonus). Solid knowledge of Microsoft technologies (Windows 10/11, Server, O365, AD). Networking know-how - TCP/IP, DNS, DHCP, VPNs, firewalls. Strong troubleshooting skills with a proactive approach. Excellent communication skills - able to More ❯