2nd Line IT Support Engineer
- Hiring Organisation
- XPERT RECRUITMENT SOLUTIONS LIMITED
- Location
- Stoke-on-Trent, Staffordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £30,000 per annum, Inc benefits
across multiple school sites, your responsibilities will include: Acting as an escalation point for 1st Line IT Support Diagnosing and resolving issues across Windows devices, Microsoft 365, user accounts, printers, networks and educational software Providing remote and on-site technical support to staff and students Configuring, deploying … school, Academy Trust or educational environment At least 2 years' experience in an IT support role Experience supporting Microsoft 365 environments Strong Windows 10/11 troubleshooting experience Experience with Microsoft Entra ID and Active Directory Good understanding of basic networking, including TCP/ ...