1 of 1 Permanent Operations Manager Jobs in Stratford-upon-Avon

Lead and develop a nationwide IT field operations function, driving service quality, efficiency, and continuous improvement, within a growing technology services division. The IT Field Operations Manager will lead engineering teams, partners, logistics, and service desk capability to deliver efficient, high-quality, and compliant services across multiple workstreams. In this role, you will shape and optimise field … engineering operations, ensuring the structure, skills, and capacity are aligned with current and future business demands. You'll build scalable frameworks, lead workforce planning, support continuous improvement, and introduce robust systems and processes that enable the organisation to meet evolving technology service requirements. You'll oversee both direct and indirect engineering teams, assessing workforce capability, geographical coverage, skill sets … using ITIL best practice, ensuring teams have the skills and capacity to broaden their services and support new technologies. Your influence will extend into logistics, warehousing, and supply chain operations, implementing improvements and enhanced warehouse management processes. You will ensure that systems, storage, compliance and stock movements align with the wider technology services strategy. The role is highly collaborative More ❯