Service Delivery Manager
- Location
- Street, England, United Kingdom
Overview We are seeking a strategic Service Delivery Manager (SDM) to lead the governance and performance of our external IT service providers, with a strong emphasis on senior stakeholder engagement. Acting as the single point of escalation for service-related issues, the SDM will build trusted relationships with … service dependencies in store environments Experience supporting eCommerce operations and digital service platforms Familiarity with SAP ERP systems and their role in enterprise service delivery Experience working with multiple cloud providers across both SaaS and IaaS models with a focus on service management, performance oversight, and operational integration. This ...