Permanent Financial Institution Jobs in Street

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Customer Success & Delivery Manager (SaaS)

Broad Street, Greater London, United Kingdom
Hybrid/Remote Options
IntaPeople
for someone who can guide enterprise clients through the delivery of complex digital solutions — from onboarding and implementation to ongoing success and growth. You’ll work closely with major financial institutions and other global enterprises, helping them roll out SaaS platform to transform customer journeys. This isn’t a back-office role. You’ll be client-facing, shaping solutions … paper-heavy processes into seamless digital experiences. This isn’t just another delivery role. You’ll be driving adoption, measurable ROI, and long-term client value across industries like Financial Services and Telco. What You’ll Do Own the full post-sales lifecycle – onboarding, implementation, and continuous improvement. Build trusted relationships with senior client stakeholders across enterprise accounts. Manage … direction through real client feedback and delivery insight. What we're looking for 5+ years in Customer Success/Delivery Management within SaaS or Digital Transformation. Background in Telco, Financial Services, or other complex enterprise environments. Strong understanding of Agile/Scrum and traditional delivery methods. Excellent stakeholder management and communication skills. Confident working in technically complex, fast-moving More ❯
Employment Type: Permanent
Salary: £55000 - £70000/annum
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