AMS Manager
- Location
- High Street, England, United Kingdom
/KPI performance, support organisation, transition to steady state, and continuous improvement. The successful candidate should have strong SAP S/4HANA support experience, ITIL-aligned service management expertise, and experience managing SAP support services within government, defence, or highly regulated environments. Key Responsibilities Own the SAP AMS operating model …/support services. Proven experience owning at least one end-to-end SAP S/4HANA AMS/support engagement. Strong knowledge of ITIL-aligned Incident, Problem, Change, and Release Management. Experience managing SLA/KPI performance and service governance. Proven experience leading large SAP support teams and transition activities. ...