Service Desk Analyst 1st Line
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- Stroud, Gloucestershire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £18.00 - £20.00 per hour
district. Your new role You'll take ownership of incidents and service requests from initial contact through to resolution, working across a varied Microsoft environment and supporting users both remotely and in person.The role offers plenty of variety, from Microsoft 365 administration and user account management to troubleshooting … support across the organisation. Investigate, troubleshoot and resolve hardware, software and connectivity issues. Administer Active Directory, Azure AD, security groups and distribution lists. Support Microsoft 365, Exchange Online and end-user technologies. Manage incidents and service requests through the Service Desk system. Support laptops, desktops, printers and mobile devices. ...