Service Desk Analyst 1st Line
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- Stroud, Gloucestershire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £150.00 - £175.00 per day
issues, taking ownership of incidents and service requests and seeing them through to resolution wherever possible.Working across a varied technology environment, you'll support Microsoft 365, Exchange Online, Active Directory, Azure AD, end-user devices, mobile technology and business-critical applications.Alongside day-to-day support … line technical support to users across the organisation. Investigate and resolve incidents and service requests through the Service Desk system. Support Microsoft 365, Exchange Online, Active Directory and Azure AD environments. Create and manage user accounts, distribution lists and security groups. Diagnose and resolve desktop, laptop, printer ...