3 of 3 Permanent Support Engineer Jobs in Stroud

Systems Support Engineer £35,000 - £45,000 + Benefits Stroud, Gloucestershire Hybrid (office & remote) Are you a hands-on technical expert who thrives on solving complex IT and customer challenges? Join a fast-growing, sustainability-focused technology company as a Systems Support Engineer. You'll play a leading role supporting both internal users and a global customer … base, making a real impact on the business and the planet. Key Responsibilities Provide expert technical support for global customers, troubleshooting installation, licensing, network, and performance issues across Windows environments Act as the go-to person for all internal IT support needs, managing networks, hardware, virtual servers (Hyper-V), and user accounts Use remote tools (TeamViewer, RDP, GoToAssist … to diagnose system-level software issues Set up, configure, and maintain Windows desktops, laptops, and local network infrastructure Resolve software licensing and activation queries (e.g. FlexLM, RLM systems) Document support cases, contribute to knowledge base material, and escalate complex technical challenges Collaborate as a supportive team player in a dynamic, international environment Key Skills & Experience Proven experience in a More ❯

Technical Support Engineer Stroud (hybrid working) £35-40k Enthusiastic IT Support Engineer/Analyst with broad & proven support skills (Windows OS, software & network) sought by an established & successful Stroud based IT company. The Systems Support Engineer provides support to both external clients as well as the internal team and offers lots … of autonomy and opportunity to further improve both the systems & support processes. You will have previous experience in a similar, broad role eg IT/Technical Support, Helpdesk or Application Support role, dealing with both software and infrastructure issues. You will have proven diagnostic & problem-solving skills, a methodical approach and a tenacious attitude as well as … of tools & commands such as ping, tracert, nslookup, ipconfig, netstat, arp, telnet. Managing and troubleshooting software licensing systems (e.g., FlexLM, RLM, or similar). Use of remote desktop and support tools (e.g., TeamViewer, RDP, GoToAssist). Set up & managing virtual machines, specifically using Microsoft Hyper-V. Basic hardware troubleshooting (desktops, laptops, peripherals). Any exposure to the following is More ❯

My client is a leading global provider performance software, using cutting edge technology. They are recruiting experienced and versatile System Support Engineer to join their Support Desk team, it is a hybrid role with two main areas of responsibility: Providing both expert technical support to their customer base, focusing on system-level issues related to the … installation and operation of their software and also acting as the primary point of contact for internal IT support within the company, ensuring the smooth running of our local network, hardware, and virtualised environments. You will need to demonstrate strong troubleshooting skills across Windows OS, networking, firewalls, and virtualisation, with a proactive approach to problem-solving for both external More ❯