customers, including providing phone-based training and support. Proactively gather customer feedback to identify trends and improve support resources and product usage. Maintain accurate records of customer interactions using CRM systems. Process orders and liaise with colleagues to resolve complex queries. Contribute to and manage customer-focused projects, identifying trends in customer queries to develop efficiencies and new support materials. More ❯
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: Senior Business Analyst/Process Mapping/Requirements Gathering/Stakeholder Management/CRM Transformation/ERP/B2B/Hybrid Working/Change Management JBRP1_UKTJ More ❯
/DDD o Knowledge of PCI compliance and associated standards such as ISO 27001 o Knowledge of accessibility standards and how to apply them (WCAG) o Experience with developing CRM plugins o Experience of Python and Data Analytics o Experience of developing AI applications To understand the full requirements for this opportunity, please read the full job spec Primary responsibilities More ❯
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Redline Group Ltd
Technical bias in Mechanical or Electrical Engineering with recognised qualifications preferably. Good interpersonal & communication skills. Team player. Able to liaise with contacts at all levels. Previous experience of using CRM system essential Computer literate; proficient in the use of Excel, Word and PowerPoint. Excellent verbal and written skills. The position is for an Internal Technical Sales Engineer coming from a More ❯
