3 of 3 Permanent DHCP Jobs in Suffolk

/Microsoft Entra. Experience with ticketing tools (Zendesk, ServiceNow, Jira, etc.). Understanding of ITIL principles and service management processes. Basic networking knowledge (DNS, DHCP, VPN). Experience supporting SaaS applications. Behaviours & Attributes Customer-focused with a proactive, "can-do" attitude. Strong attention to detail and ownership of tasks. Able ...

BTEC or equivalent. Degree or equivalent. ITIL certification. Support based Microsoft technologies accreditation. Knowledge of Remote Desktop Services technologies. Network troubleshooting experience. Knowledge of DHCP, DNS, VPN. Experience using ITSM packages. Knowledge of smartphone & mobile device support. Ability to troubleshoot IT related issues. Have a good understanding of IT security ...

Data platform, Fibre, Ethernet, SOGEA, SOTAP, Copper products, broadband platforms, architecture, and network EMS systems. Networking Fundamentals: Solid understanding of TCP/IP, DNS, DHCP, and protocols such as BGP/OSPF. Operational Mindset: Strong data driven approach to troubleshooting and improving service reliability. Communication: Confident communicator capable of challenging ...