Service Desk Analyst
- Hiring Organisation
- Opus People Solutions
- Location
- Ipswich, Suffolk, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £31,000 per annum
Directory/Microsoft Entra. * Experience with ticketing tools (Zendesk, ServiceNow, Jira, etc.). * Understanding of ITIL principles and service management processes. * Basic networking knowledge (DNS, DHCP, VPN). * Experience supporting SaaS applications. Behaviours & Attributes * Customer-focused with a proactive, "can-do" attitude. * Strong attention to detail and ownership of tasks. ...