We are currently recruiting on behalf of our client for an experienced ITSupport Team Manager to join their dynamic team. This pivotal role involves overseeing and managing the IT helpdesk team and ensuring a high standard of service delivery across the organisation. The ideal candidate will … bring strong leadership and technical expertise to the role, ensuring the team provides timely, effective, and professional ITsupport to all users. In this role, you will be responsible for leading day-to-day support operations, managing internal IT projects, and handling escalations. You will guide … the team to ensure adherence to best practices in troubleshooting, user support, and service delivery, all while working closely with other IT teams to improve processes and implement system upgrades. Excellent communication skills, strong leadership capabilities, and a deep understanding of ITsupport are essential. Key More ❯
IT Service Desk Analyst - Vertas Group Limited Salary: Up to £30,000 per annum Hours: 37.5 hours per week, 52 weeks per year Location: Ipswich, Suffolk About Us: At Vertas Group Limited, we are passionate about engaging our colleagues, enhancing their wellbeing, and fostering career development. If you share … our enthusiasm, we have an exciting opportunity for you. Role Overview: We are seeking a skilled and customer-focused IT Service Desk Analyst to join our dynamic team. In this role, you will collaborate with our internal IT team and third-party IT service providers to deliver … exceptional technical support, troubleshoot and resolve IT issues, and ensure the efficiency and reliability of our IT services across multiple sites. Key Responsibilities: Technical Support: Provide first-line and second-line technical support to end-users via phone, email, or in person. Resolve hardware and More ❯
IT Service Desk Analyst - Vertas Group Limited Salary: Up to £30,000 per annum Hours: 37.5 hours per week, 52 weeks per year Location: Ipswich, Suffolk About Us: At Vertas Group Limited, we are passionate about engaging our colleagues, enhancing their wellbeing, and fostering career development. If you share … our enthusiasm, we have an exciting opportunity for you. Role Overview: We are seeking a skilled and customer-focused IT Service Desk Analyst to join our dynamic team. In this role, you will collaborate with our internal IT team and third-party IT service providers to deliver … exceptional technical support, troubleshoot and resolve IT issues, and ensure the efficiency and reliability of our IT services across multiple sites. Key Responsibilities: Technical Support: Provide first-line and second-line technical support to end-users via phone, email, or in person. Resolve hardware and More ❯
IT Service Desk Analyst - Vertas Group Limited Salary: Up to £30,000 per annum Hours: 37.5 hours per week, 52 weeks per year Location: Ipswich, Suffolk About Us: At Vertas Group Limited, we are passionate about engaging our colleagues, enhancing their wellbeing, and fostering career development. If you share … our enthusiasm, we have an exciting opportunity for you. Role Overview: We are seeking a skilled and customer-focused IT Service Desk Analyst to join our dynamic team. In this role, you will collaborate with our internal IT team and third-party IT service providers to deliver … exceptional technical support, troubleshoot and resolve IT issues, and ensure the efficiency and reliability of our IT services across multiple sites. Key Responsibilities: Technical Support: Provide first-line and second-line technical support to end-users via phone, email, or in person. Resolve hardware and More ❯
Bristow Holland are excited to be working with a well-established organisation based in Stowmarket who are looking to add an ITSupport Engineer to their team. This is an excellent opportunity for someone with solid 2nd line experience who enjoys helping users, solving problems, and working with … a range of technologies. You'll be providing day-to-day support, helping to keep everything running smoothly, and getting involved in interesting IT projects along the way. Responsibilities: Providing 2nd line support to users across the business (in person and remotely) Supporting and maintaining laptops, desktops … mobile phones, printers, and other IT equipment Managing user accounts in Active Directory and Microsoft 365 Handling laptop builds and setting up new devices using Autopilot and Intune Logging and updating support tickets in the helpdesk system Assisting with basic network and server support Supporting meeting room More ❯
Bristow Holland is delighted to be working with a well-established and growing business in Ipswich that is looking to add an experienced ITSupport Engineer to its team. This is an excellent opportunity for someone who is passionate about IT and customer service, and who enjoys … solving technical issues in a fast-paced, collaborative environment. The successful candidate will play a key role in providing both 1st and 2nd line support across the organisation, ensuring that users receive timely and professional assistance with hardware, software, and system-related issues. You’ll be part of a … friendly, supportive team that values knowledge sharing and continuous improvement. Responsibilities: Provide high-quality 1st and 2nd line technical support to end users, both remotely and face-to-face. Troubleshoot and resolve issues with hardware, software, network connectivity, and user accounts. Administer and support Office 365, including Exchange More ❯
Position: ITSupport Engineer Location: Barrow, UK Type: Contract role Overview: We are seeking a dedicated ITSupport Engineer to join our team. The ideal candidate will be responsible for managing the migration and refresh of devices, ensuring smooth transitions and minimal disruption to users. This More ❯
finger on the industry pulse, so our clients receive the best short to medium and long-term advice. Purpose of the role: As an ITSupport Administrator, you will work alongside our IT Operations Manager and be responsible for providing technical assistance and support to stakeholders … across all our offices. You will also work closely with our outsourced helpdesk & service team, ensuring that all IT issues are resolved efficiently and effectively. Your role will focus on assisting with escalated issues and supporting various IT projects. Travel to other our sites across London and the … Southeast are expected 1-2 times per week as required. Accountabilities: Collaborate with our outsourced helpdesk team to ensure timely resolution and escalation of IT issues. Assist and provide governance in the setup, configuration, and maintenance of computer systems. Administer onboarding and offboarding of user accounts from the ITMore ❯
finger on the industry pulse, so our clients receive the best short to medium and long-term advice. Purpose of the role: As an ITSupport Administrator, you will work alongside our IT Operations Manager and be responsible for providing technical assistance and support to stakeholders … across all our offices. You will also work closely with our outsourced helpdesk & service team, ensuring that all IT issues are resolved efficiently and effectively. Your role will focus on assisting with escalated issues and supporting various IT projects. Travel to other our sites across London and the … Southeast are expected 1-2 times per week as required. Accountabilities: Collaborate with our outsourced helpdesk team to ensure timely resolution and escalation of IT issues. Assist and provide governance in the setup, configuration, and maintenance of computer systems. Administer onboarding and offboarding of user accounts from the ITMore ❯
finger on the industry pulse, so our clients receive the best short to medium and long-term advice. Purpose of the role: As an ITSupport Administrator, you will work alongside our IT Operations Manager and be responsible for providing technical assistance and support to stakeholders … across all our offices. You will also work closely with our outsourced helpdesk & service team, ensuring that all IT issues are resolved efficiently and effectively. Your role will focus on assisting with escalated issues and supporting various IT projects. Travel to other our sites across London and the … Southeast are expected 1-2 times per week as required. Accountabilities: Collaborate with our outsourced helpdesk team to ensure timely resolution and escalation of IT issues. Assist and provide governance in the setup, configuration, and maintenance of computer systems. Administer onboarding and offboarding of user accounts from the ITMore ❯
