2 of 2 Permanent IT Support Technician Jobs in Suffolk

About the role We’re looking for a friendly, motivated and technically capable IT Support Technician to join our growing IT team. This is a great opportunity for someone with helpdesk or support experience who’s eager to get involved in systems administration, server management and cloud technologies. You’ll be providing day-to-day … technical support to our staff across 40+ care homes and central offices, helping resolve issues quickly and professionally. Alongside this, you’ll have opportunities to assist with server tasks, Active Directory, Office 365 administration and other infrastructure projects as part of your development. This is a permanent role, ideal for someone who wants to build a long-term IT career in a busy but supportive environment. Reports to: IT Manager Key duties and responsibilities End-User Support Act as the first point of contact for IT issues via our helpdesk system. Troubleshoot problems with Windows desktops, printers, network access, email and mobile devices. Resolve or escalate issues in a timely manner to ensure minimal disruption. More ❯

Join a leading telecommunications company as an IT Support Technician ! Perfect for IT students or recent graduates, this entry-level role offers hands-on experience in desktop hardware setup and support across customer sites. Gain valuable exposure to real-world IT environments while building your technical and customer service skills. Job Overview: As an … IT Support Technician , where you'll be responsible for setting up desktop hardware and peripherals as part of IT roll-out projects. This role involves on-site work, basic technical tasks, and excellent customer service, making it perfect for someone who enjoys practical, structured work in dynamic environments. Contract Rate: £19,266 per annum (will … and connect desktop hardware and peripherals at user workstations. Perform basic power-on self-tests and initiate automated system builds. Connect network cables from desktop clients to network points. Support on-site desktop moves and peripheral maintenance tasks. Log technical calls and update records using ServiceNow. Follow scripts and procedures to ensure consistent service delivery. Provide excellent customer service More ❯