cyber security best practices are consistently followed Take full ownership of support tickets through to resolution Essential Skills & Experience Strong knowledge of Microsoft 365 and Office applications (Outlook, Teams, OneDrive, Word, Excel) Experience installing and configuring Windows operating systems and software Working knowledge of diagnostic tools such as Event Viewer and Command Prompt Excellent communication skills with a proactive More ❯
cyber security best practices are consistently followed Take full ownership of support tickets through to resolution Essential Skills & Experience Strong knowledge of Microsoft 365 and Office applications (Outlook, Teams, OneDrive, Word, Excel) Experience installing and configuring Windows operating systems and software Working knowledge of diagnostic tools such as Event Viewer and Command Prompt Excellent communication skills with a proactive More ❯
users feel listened to and supported. Guide end users through troubleshooting steps and escalate issues where appropriate. Configure and manage Microsoft 365 accounts, assisting with tasks in Outlook, Teams, OneDrive, and more. Provide support for Windows 10/11 devices. Maintain accurate documentation of actions, solutions, and user communication. Promote best-practice cybersecurity habits and help users stay safe More ❯
users feel listened to and supported. Guide end users through troubleshooting steps and escalate issues where appropriate. Configure and manage Microsoft 365 accounts, assisting with tasks in Outlook, Teams, OneDrive, and more. Provide support for Windows 10/11 devices. Maintain accurate documentation of actions, solutions, and user communication. Promote best-practice cybersecurity habits and help users stay safe More ❯
ability to explain technical concepts to non-technical stakeholders. Desirable Qualifications and experience: Microsoft certifications such as MS-500, SC-400, or MS-700. Experience with: o Microsoft Teams, OneDrive, Exchange Online o Microsoft Defender for Cloud Apps and Entra ID Protection o Migrating legacy file systems to SharePoint Online o Agile or ITIL-based service management practices What More ❯
trusted advisor on Responsible AI principles and privacy considerations. Required Skills Deep knowledge of Microsoft 365 (E3/E5) and Copilot licensing models. Experience with Microsoft 365 Apps, SharePoint, OneDrive, and Graph API. Strong understanding of compliance frameworks (DLP, sensitivity labels). Excellent communication and stakeholder engagement skills. Preferred Skills Experience in FastTrack or enterprise-scale deployments. Familiarity with More ❯
