2 of 2 Permanent Support Engineer Jobs in Suffolk

Senior IT Support Specialist Technical Support Needham Market 3-5 years experience Join our technical support team and help deliver exceptional IT services to our clients. You'll be responsible for troubleshooting complex technical issues, managing client relationships, and ensuring optimal system performance. To be considered for this role, you must have recent experience working within an … MSP Key Requirements 3+ years experience in IT support or similar role Strong knowledge of Windows and Mac environments Experience with networking and security protocols Recent experience working in an MSP Why You'll Love It Competitive salary £35,000 - £45,000 25 days holiday + bank holidays Professional development opportunities More ❯

Time Appointments are thrilled to be working on behalf of an award-winning company based in Ipswich who are looking for an IT Support Engineer. Key Duties: Provide first line investigation, diagnosis, escalation and resolution of incidents and service requests in line with documented procedures to ensure high availability and efficient running of IT systems for the business. Maintain … IT equipment and operational records efficiently and accurately to enable effective support of systems by the IT support function. Provide support, documentation and cover for the Service Desk to ensure that consistent support services to the users and business are maintained. Maintain standards within and around the IT support function Candidates must have the following … GCSE's (or equivalent) at grades A-C to include English and Maths. Experience working within an IT Support environment. Broad understanding of computer networking concepts. Detailed understanding of servers, clients, applications and communications. Previous experience with Microsoft Desktop technologies. More ❯