3 of 3 Permanent Support Engineer Jobs in Suffolk

Job Title: 3rd Line Support Engineer (MSP) Location: Hybrid/Lowestoft Full-Time, Permanent Position Salary: £35,000 - £45,000 Depending on Experience Our IT support team are a dynamic and growing Managed Service Provider (MSP) supporting a wide range of clients across multiple industries, including private & public sector. Their focus is delivering reliable, secure, and scalable … IT solutions, with a strong emphasis on proactive support and long-term client relationships.Our IT support team are looking for an experienced 3rd Line Support Engineer who thrives on solving challenging problems and enjoys working directly with end users as well as managing back-end systems. If you're confident across Windows environments, cloud platforms, and … networking, this role offers variety, responsibility, and room to grow. The Role: As a 3rd Line Support Engineer, you’ll be a key escalation point for their support team and a trusted technical advisor for their clients. You’ll provide hands-on support and troubleshooting while also engaging directly with end users, both remotely and on More ❯

In the UK alone it is responsible for the operation and maintenance of close to 800MW of solar assets across roughy 100 sites. This business is seeking a Technical Support Engineer to be the backbone of the O&M function. You would be directly overseeing the O&M of over 100 sites, working closely with the ground teams … as quickly and effectively as possible. If there is a problem out in the field that the field service engineers cant fix, they will report it to the Technical Support Engineer for more in-depth troubleshooting. This is a new function in the business. Due to this you would be working with the senior engineering leadership to onboard … running of these projects. This is an ideal role for someone who is in a similar role & looking to increase their portfolio size, or a skilled & experienced O&M engineer looking to step away from the tools. Main responsibilities: Provide remote support to field engineers, assisting with complex fault-finding and resolution. Analyse plant performance data using monitoring More ❯

Bristow Holland is delighted to be working with a well-established and growing business in Ipswich that is looking to add an experienced Senior IT Support Engineer to its team. This is an excellent opportunity for someone who is passionate about IT and enjoys solving technical issues in a fast-paced, collaborative environment. The successful candidate will play … a key role in providing 2nd line support across the organisation, ensuring that users receive timely and professional assistance with hardware, software, and system-related issues. You’ll be part of a friendly, supportive team that values knowledge sharing and continuous improvement. Responsibilities: Provide high-quality 2nd line technical support to end users, both remotely and face-to … face. Troubleshoot and resolve issues with hardware, software, network connectivity, and user accounts. Administer and support Office 365, including Exchange Online, Teams, and SharePoint. Manage Active Directory, including user accounts, group policies, and access permissions. Diagnose and resolve problems with Windows operating systems and core business applications. Log and manage support requests using the IT ticketing system, ensuring More ❯