Delivery Manager will interpret and anticipate the needs of their customers and establish close working relationships with them. The Service Delivery Manager must therefore possess practical IT and business experience, knowledge support processes and strategies, knowledge of the CPS initiatives, projects and guidelines. This role may require our work to be completed outside of the standard office hours … and will require travel through UK and Global CPS Offices. What you will be doing Service Delivery & Operations: Ensure high-quality IT service delivery, aligning with business needs and SLAs. Manage incident, problem, and change management processes effectively. Stakeholder Management: Act as the key point of contact for internal teams and external clients, ensuring alignment on service expectations … desirable. Project Management: Experience managing IT infrastructure projects using Agile, Waterfall, or hybrid methodologies. PMP, PRINCE2, or equivalent certification is an advantage. Business Analysis: Ability to translatebusinessrequirements into technical solutions and vice versa. Experience with process mapping, documentation, and gap analysis. Problem Solving: Strong analytical skills with the ability to troubleshoot complex More ❯
Business Systems Analyst40,000 – £47,000 (12Month FTC) Ipswich (Hybrid – minimum 3 days per week in the office) REED Technology are working with a client in Ipswich who are seeking a Business Systems Analyst to join their Technology team on a 12-month fixed-term contract .This is not a traditional analysis role — as well as … understanding and defining business needs, you’ll be directly involved in system configuration, SQL scripting, and solution implementation . You’ll support key transformation projects in the CRM and Finance systems space, working closely with the Marketing and Membership teams and cross-functional project groups. The organisation is transitioning to a new CRM and implementing NetSuite for finance … across CRM and Finance functions. Configure systems, write SQL scripts, and support the implementation of new and enhanced solutions. Collaborate with stakeholders to gather, refine, and translatebusinessrequirements into technical specifications. Work closely with Marketing, Membership, and project teams to deliver improvements that drive measurable business value. Support testing, validation, and More ❯
Business Systems Analyst 40,000 - £47,000 (12Month FTC) Ipswich (Hybrid - minimum 3 days per week in the office) REED Technology are working with a client in Ipswich who are seeking a Business Systems Analyst to join their Technology team on a 12-month fixed-term contract . This is not a traditional analysis role - as … well as understanding and defining business needs, you'll be directly involved in system configuration, SQL scripting, and solution implementation . You'll support key transformation projects in the CRM and Finance systems space, working closely with the Marketing and Membership teams and cross-functional project groups. The organisation is transitioning to a new CRM and implementing NetSuite … across CRM and Finance functions. Configure systems, write SQL scripts, and support the implementation of new and enhanced solutions. Collaborate with stakeholders to gather, refine, and translatebusinessrequirements into technical specifications. Work closely with Marketing, Membership, and project teams to deliver improvements that drive measurable business value. Support testing, validation, and More ❯
able to travel to Ipswich, Suffolk twice a quarter) – must be UK based Salary: Up to £65,000 per annum + benefits (with a clear salary progression path) Requirements for Senior Software Developer Strong commercial experience working in a senior software engineering capacity using PHP, Laravel & MySQL Experience specifically with message queues and event-driven systems. Degree educated … in an agile environment you will be working on web application development using a broad range of technologies including PHP, Laravel, MySQL, RabbitMQ, JavaScript, React, Redis, Electron Understand businessrequirements and translate these into technical design and development tasks Analyse and resolve complex technical issues Identify and implement solutions to enhance system performance, scalability, and reliability More ❯