Service Desk Analyst
- Hiring Organisation
- Opus People Solutions
- Location
- Ipswich, Suffolk, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £31,000 per annum
positive user experience. Device & Systems Support * Support laptops, mobile devices, printers, and peripherals. * Assist with device builds, configuration, and deployment. * Troubleshoot connectivity issues (WiFi, VPN, network access). * Perform routine checks and basic system maintenance tasks. * Assist with cyber security monitoring and remediation tasks. Process & Continuous Improvement * Follow ITIL-aligned ...