Global Head of TQK & Digital Advisor Experience
- Hiring Organisation
- Jobleads-UK
- Location
- Sunderland, England, United Kingdom
high-energy leader who embodies our values to lead, deliver, and care, redefining how we empower our people through a customer-centric, AI-driven ecosystem. You will bridge the gap between global technology and operational hubs, ensuring our frontline is set up for success through cutting-edge training … position Own the global TQK agenda, proactively setting the direction for Advisor Experience to innovate across all markets. Drive the implementation of AI-driven coaching, automated quality scoring, and Generative AI for instant knowledge retrieval. Redefine "Quality" by moving from random sampling to automated ...