4 of 4 Permanent Microsoft 365 Jobs in Sunderland

looking for an experienced 2nd Line IT Support Engineer to join a growing IT team, providing advanced technical support across a modern Microsoft-based environment. This role is responsible for managing escalated incidents, resolving complex technical issues, contributing to service improvements, and supporting a cloud-first infrastructure. … high-quality fixes and maximise first-time resolution rates. Maintain accurate ticket records and ensure clear communication with users. Technical Support Troubleshoot issues across Microsoft 365, Windows, Entra ID (Azure AD), Intune and networking environments. Support device deployment and configuration using Intune and Autopilot. Administer Microsoft ...

opportunity for a technically strong support engineer who enjoys variety, thrives in a fast-paced environment, and is comfortable troubleshooting across infrastructure, networking, servers, Microsoft 365 and end-user computing environments. The Role You'll become an integral part of the 3rd Line Support and Infrastructure team … premise file servers. Maintain and support Windows Server environments. Support networking infrastructure, including Fortinet and Cisco Meraki technologies. Provide administration and support for Microsoft 365, including Intune rollouts. Administer and support Okta environments. Support infrastructure, networking and end-user computing (EUC) environments. Work closely with internal ...

line queries – covering both BAU activities and supporting in Projects Systems Administrator Experience/Skillset requirements: Microsoft 365/Office 365/Intune/Exchange Online Windows Server Active Directory Hyper-V or VMware – ideally HCI (Hyper-Converged Infrastrucutre) Entra ID or Okta Basic Networking … Provide 3rd Line technical and infrastructure support, resolving complex escalated incidents across infrastructure, networking and end-user computing environments. Maintain and support Windows Server, Microsoft 365, Intune, Okta and Identity & Access Management (IAM) environments. Provide technical support for infrastructure and migration projects, including server, platform and legacy ...

infrastructure and on-premise file servers. Maintain and support Windows Server environments. Support networking infrastructure including Fortinet and Cisco Meraki technologies. Provide support for Microsoft 365, including Intune rollouts. Administer and support Okta environments. Work closely with internal teams to resolve technical requests generated through IT support … Support role. Strong Windows Server administration experience. Hyper-V administration knowledge. Experience supporting VMware environments. Networking experience with Fortinet and/or Cisco Meraki. Microsoft 365 administration. Intune deployment and support experience. Okta administration experience. Experience supporting infrastructure, networking and end-user computing (EUC) environments. Strong troubleshooting ...