2 of 2 Permanent Case Management Jobs in Surrey

Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Job Details: The EMEA Senior Employee Relations Business Partner is responsible for leading and overseeing all employee relations case management across multiple countries in the EMEA & UK region that includes, but is not limited to: Ireland, Germany, Sweden, France, etc. This is in addition to a deep … understanding across all HR disciplines. Responsible for maintaining employee relations records, project management including developing trainings, policies, procedures and interpretation of data analytics. This position works under the supervision and direction of the Global Employee Relations Manager but will regularly exercise discretion and independent decision-making authority for the EMEA & UK region. This position will also act as a … backup and escalation point to other ER team members as needed. Effective case management of all people related issues and adverse employment actions to include, but not limited to, investigations, disciplinary, performance management, grievance, redundancies/reduction in force, leave of absence adverse actions, flagged new hire background checks, and reasonable accommodations through to conclusion. This work More ❯

strong communication with customers and internal teams Managing technical support processes and ensuring KPIs are met Acting as a liaison between the UK market and headquarters Using CRM and case management tools to track and resolve issues What We're Looking For Essential: Technical understanding or experience in HVACR applications or thermodynamics Excellent organisational skills and ability to More ❯