19 of 19 Permanent Customer Engagement Jobs in Surrey

Customer Project Manager Are you a customer-focused Project Manager with a passion for delivering seamless implementations? Do you thrive in a fast-paced environment where collaboration, innovation, and customer satisfaction are at the heart of everything you do? If so, I'd love to hear from you! Role Overview As Customer Project Manager, you’ll … be the driving force behind the successful onboarding of my clients' largest customers. Working closely with Product and Service Delivery teams, you’ll manage internal resources and customer stakeholders to ensure a smooth, efficient, and high-impact implementation experience. Key Responsibilities Customer-Centric Project Management: Lead end-to-end projects, ensuring a smooth transition from initial agreement to … detailed project plans, track milestones, and guide customers through every step of their onboarding journey. Process Design & Optimisation: Continuously refine onboarding processes to enhance efficiency and deliver an exceptional customer experience. Cross-Functional Collaboration: Partner with Product, Service Delivery, Sales, and other internal teams to align project requirements and expectations, always keeping the customer’s needs front and More ❯

Role: A Senior Consultant understands a situation, employs an objective manner that builds trust and confidence, then applies honesty, integrity, professionalism, tools and communication skills to meet or exceed customer goals and expectations in a managed way that enables the customer to achieve success through their technical and business defined outcomes. This role supports our clients strategy and … transition, growth and retention of customers to lifecycle relationships, collaborating with other teams to achieve the collective goal. Job Duties: A key contributor to ongoing success for our customers, customer satisfaction and Net Promoter Scoring targets. Demonstrate an excellent understanding and knowledge of the VMware VCF platform and have engaged with enterprise customers to evangelise, design and implement solutions … journey towards emerging technology solutions and supporting them through todays complex digital world Create the best architecture designs, datacentre operations and end-to-end computing solutions appropriate for the customer Offer customer engagement and on occasion you may support pre-sales engagement for the creation of technical proposals Key Skills Able to demonstrate an excellent understanding More ❯

FluidOne Company Overview Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for April 2025. Underlying its services is FluidOne’s national fibre network, Platform One, which is the most connected … Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy. AI Strategy: Driving Innovation and Customer Value At the heart of FluidOne’s vision is a robust AI strategy designed to empower customers, streamline operations, and deliver next-generation digital services. Camberley Branch: Project Five … community. Role Overview We are seeking a dynamic and visionary Sales leader to lead sales and drive profitable growth for our Camberley branch of SMB customers and our Enterprise customer base across the UK. This senior leadership role is responsible for driving business growth, executing innovative commercial strategies, and ensuring the branch’s profitability and long-term success. The More ❯

FluidOne Company Overview Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for April 2025. Underlying its services is FluidOne’s national fibre network, Platform One, which is the most connected … Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy. AI Strategy: Driving Innovation and Customer Value At the heart of FluidOne’s vision is a robust AI strategy designed to empower customers, streamline operations, and deliver next-generation digital services. Camberley Branch: Project Five … community. Role Overview We are seeking a dynamic and visionary Sales leader to lead sales and drive profitable growth for our Camberley branch of SMB customers and our Enterprise customer base across the UK. This senior leadership role is responsible for driving business growth, executing innovative commercial strategies, and ensuring the branch’s profitability and long-term success. The More ❯

and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯

and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯

and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯

and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯

and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯

and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯

and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯

and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯

/Lawyer (interested in tech) interest in tech to join the award-winning in-house Legal team at Content Guru - one of the world’s leading cloud communications and Customer Experience technology providers. As Europe’s top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless customer engagement in over 150 countries — and we … Lawyer Bracknell Hybrid Working – 3 days per week in office (trains from London & Reading) Competitive Market Salary DOE Plus Benefits Package. Service/Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner® 2025 Magic Quadrant™ for Contact Center as a Service. 2025 Gartner® Voice of the Customer for CCaaS Reporting to … SaaS, IT, Commercial background. Who We Are: At Content Guru , we help the world’s biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm® cloud platform . Recognised by Gartner and industry analysts worldwide, we combine cloud, AI, and automation to redefine how businesses connect with customers. Our culture More ❯

/Lawyer (interested in tech) interest in tech to join the award-winning in-house Legal team at Content Guru - one of the world’s leading cloud communications and Customer Experience technology providers. As Europe’s top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless customer engagement in over 150 countries — and we … Lawyer Bracknell Hybrid Working – 3 days per week in office (trains from London & Reading) Competitive Market Salary DOE Plus Benefits Package. Service/Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner 2025 Magic Quadrant for Contact Center as a Service. 2025 Gartner Voice of the Customer for CCaaS Reporting to … SaaS, IT, Commercial background. Who We Are: At Content Guru , we help the world’s biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm cloud platform . Recognised by Gartner and industry analysts worldwide, we combine cloud, AI, and automation to redefine how businesses connect with customers. Our culture More ❯

with wellbeing webinars, social clubs, paid volunteering days, and access to Vitality Healthcare and gym discounts. Award-Winning Team: Join a team that's consistently recognised for excellence in customer service, innovation, and vendor partnerships. We're proud to be " Smarter Together ", combining deep expertise, a consultative approach, and a passion for delivering value to our customers and our … shaping how our customers adopt and scale Microsoft's intelligent cloud and data services. This is a highly consultative role that blends deep technical expertise with commercial acumen and customer engagement. You will work closely with account teams, solution specialists, and delivery consultants to design and position scalable, secure, and innovative Data & AI solutions. These solutions will span Microsoft … and proof-of-value engagements Stay current with Microsoft's Data & AI roadmap and emerging technologies Ensure proposed solutions align with Microsoft's "Metrics that Matter" to drive measurable customer outcomes QUALIFICATIONS, EXPERIENCE, & SKILLS: ( DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs) Educational Qualifications: Degree in Computer Science, Data Science, Engineering, or related field DESIRABLE Equivalent industry More ❯

Overview At Sycurio, we're redefining secure, seamless payment experiences for contact centres around the world. As Director of Customer Delivery , you will be the driving force behind how we enable customers and partners to go live, stay supported, and thrive using our solutions. This role is pivotal in shaping and scaling our global delivery model as we transition … to a modern, enterprise-grade B2B SaaS platform. Key Responsibilities Define and execute a world-class global customer delivery strategy that's scalable, efficient, and customer-obsessed. Lead and inspire the Customer Enablement, Telephony Integration, and Professional Services teams-empowering them to deliver excellence at every touchpoint. Act as a player-coach, directly managing strategic customer … metrics to continuously improve. Be the go-to leader for cross-functional collaboration, aligning Product, Engineering, and Sales & Marketing around a unified delivery vision. Champion the voice of the customer and partner within the CPTO org, ensuring their needs are central to our roadmap and delivery operations. Lead change initiatives that streamline systems, optimize talent, and elevate the end More ❯

Manager may well also deliver BAU. Ownership of project timeline, reporting and effective management of risks & issues are key. KEY RESPONSIBILITIES: Take responsibility for the delivery of projects and customer engagements for Bytes. Day-to-day running of multiple projects throughout their entire life cycle. Business analysis and scoping of project engagements, including facilitation of workshops and documentation of … customer requirements. Management of project plans, scope, timescales and budgets. Management and coordination of project resources from within Bytes, customers, delivery partners and vendors. INDIVIDUAL RESPONSIBILITIES Scope and plan projects, including scheduling of required resources through the project office. Manage tasks allocated to internal and external individuals involved in the project delivery. Track and report project progress in-line … with set customer expectations. Track and report project exceptions and risks/issues in-line with customer expectations. Ensure project stage gates are defined and met, working towards the project end goal and deliverables. Ensure delivery of project scope within agreed timescales and budgets. Provide sufficient input into technical aspects of engagements to ensure successful delivery of technical More ❯

Manager may well also deliver BAU. Ownership of project timeline, reporting and effective management of risks & issues are key. KEY RESPONSIBILITIES: Take responsibility for the delivery of projects and customer engagements for Bytes. Day-to-day running of multiple projects throughout their entire life cycle. Business analysis and scoping of project engagements, including facilitation of workshops and documentation of … customer requirements. Management of project plans, scope, timescales and budgets. Management and coordination of project resources from within Bytes, customers, delivery partners and vendors. INDIVIDUAL RESPONSIBILITIES Scope and plan projects, including scheduling of required resources through the project office. Manage tasks allocated to internal and external individuals involved in the project delivery. Track and report project progress in-line … with set customer expectations. Track and report project exceptions and risks/issues in-line with customer expectations. Ensure project stage gates are defined and met, working towards the project end goal and deliverables. Ensure delivery of project scope within agreed timescales and budgets. Provide sufficient input into technical aspects of engagements to ensure successful delivery of technical More ❯

You’ll be involved throughout the full product lifecycle — from research and roadmap definition to development, launch, and adoption. Your responsibilities will include: Shaping product strategy through research into customer needs, competitors, market trends and emerging tech (with a strong focus on AI). Leading the development of specifications and managing delivery against time, scope and budget. Supporting Sales … and Marketing with positioning, collateral, and customer engagement. Driving adoption and ensuring products are sold effectively with clear value propositions and USPs. Maintaining product performance data to inform strategy and growth About You We’re looking for someone who is: Experienced in product management, ideally within software or digital platforms. Entrepreneurial, curious, and highly organised with a “hands-on More ❯